WE'RE HERE TO HELP YOU
Atlantis Containers –
In-App FAQ
Get answers to common questions about using the Atlantis Containers platform, including account setup, OTP login, and more.
Getting Started
01
What is Atlantis Containers?
02
Who can create an account?
03
How do I sign in?
OTP Login & Verification
04
Why do you use OTP instead of passwords?
05
I didn't receive my OTP. What should I do?
06
My OTP is incorrect/expired.
Account Setup
07
What details do I need to complete signup?
08
Can I change my email or mobile later?
Containers, Leasing & Services
09
What services are available?
10
Do you provide tracking and dashboard access?
11
Can I request a custom quote?
Purchases / Requests / Assignments (App Flow)
12
I completed a container purchase. What happens next?
13
Where can I see my payment details?
14
Can I cancel or request a refund?
KYC, Privacy & Data
15
Why is KYC required?
16
What data do you collect and how is it stored?
17
Is my data shared with third parties?
Security
18
How do I keep my account secure?
Support & Contact
19
How do I contact support?
20
What if I find a bug or need a new feature/module?
Legal
21
Where can I read the Terms & Conditions?
22
